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Contact

For sales and technical support, please use one of the following methods for contacting us. Directory of our service areas.

Phone

(219) 510-2073

Email

support@ionpcs.net

Address

2867 Carmel St
Portage, Indiana 46368
United States of America

Hours

General Support Availability:
Monday - Sunday: 9am - 5pm CST

Emergency Support Availability:
Monday - Sunday: 5pm - 9am CST

Remote Desktop Availability:
Monday - Sunday: 9am - 7pm CST

Remote Desktop Assitance Information

This tool allows our technicians to lend you a hand without even touching your computer. The tool requires your computer to have a working internet connection. With the use of our remote tool, a technician can view your computer's video and share control of the mouse and keyboard.

Please email or call to set up a service ticket. You may then use the link below in the Downloads section to run the utility.

Once remote desktop assistance has completed, the program will completely remove itself from your system.

Downloads
Remote Utility for Windows